Privacy Policy
Your privacy matters to us. Here's how maroventrix protects and manages your personal information while helping you achieve better family budgeting outcomes.
Information We Collect
When you use maroventrix's family budgeting platform, we collect information that helps us provide personalised financial guidance and improve our services. The information we gather falls into several categories, each serving specific purposes in delivering our budgeting tools and educational resources.
Personal information includes your name, email address, phone number, and residential address. We collect this during account registration and when you contact our support team. Financial information encompasses budget categories, spending patterns, savings goals, and account balances you choose to share with our platform.
Technical data includes IP addresses, browser types, device identifiers, and how you interact with our budgeting tools. This helps us understand which features prove most valuable for Australian families and identify areas where we can enhance the user experience.
How We Use Your Information
Your information serves multiple purposes within our family budgeting ecosystem. We use personal details to create and maintain your account, deliver personalised budget recommendations, and communicate important updates about our services.
- Personalising budget categories and spending insights based on your family's financial patterns
- Providing educational content relevant to your budgeting goals and current financial situation
- Improving our platform's functionality through analysis of user behaviour and feature adoption
- Communicating service updates, security alerts, and educational resources via email or in-app notifications
- Troubleshooting technical issues and providing customer support when you request assistance
- Ensuring platform security by monitoring for suspicious activity and preventing unauthorised access
We never use your financial information for marketing purposes or share specific budget details with third parties. Your spending patterns and savings goals remain private to your account.
Data Sharing and Third Parties
maroventrix operates with a strict policy regarding data sharing. We don't sell personal information to third parties or use your financial data for advertising purposes. However, certain trusted service providers help us deliver our budgeting platform effectively.
Cloud hosting providers store your encrypted data securely within Australia, ensuring compliance with local privacy regulations. Analytics services help us understand platform performance, but we only share aggregated, non-identifiable information with these partners.
Payment processors handle subscription transactions securely, receiving only the information necessary to complete billing operations. Customer support tools may access communication records to help resolve your enquiries more efficiently.
We may disclose personal information if required by Australian law enforcement agencies or courts, or if necessary to protect our users' safety and security. In such cases, we provide only the minimum information required by law.
Your Privacy Rights
Under Australian privacy legislation, you have several rights regarding your personal information. We've designed simple processes to help you exercise these rights effectively.
Access Your Data
Request a copy of all personal information we hold about you, including budget data, communication records, and account activity logs.
Correct Information
Update or correct any inaccurate personal details, financial information, or preferences in your account settings or by contacting support.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements for financial records.
Restrict Processing
Limit how we process certain types of information while maintaining essential account functionality and security measures.
To exercise any of these rights, contact our privacy team using the details provided below. We respond to all requests within 30 days and provide clear explanations of any limitations that might apply to your request.
Data Security Measures
Protecting your financial information requires robust security measures across our entire platform. We employ multiple layers of protection to safeguard your personal and budget data from unauthorised access, theft, or misuse.
All data transmissions use TLS encryption, ensuring information travels securely between your device and our servers. Financial data remains encrypted while stored in our databases, with access restricted to authorised team members who require the information for legitimate business purposes.
Regular security audits assess our systems for vulnerabilities, and we maintain incident response procedures to address any potential breaches quickly. User authentication includes strong password requirements and optional two-factor authentication for additional account protection.
We store all Australian user data within Australia using certified cloud providers that meet strict security standards. International data transfers only occur with appropriate safeguards in place.
Data Retention and Deletion
We retain your information for as long as your account remains active or as needed to provide our budgeting services. Different types of information have varying retention periods based on their purpose and legal requirements.
Personal account information remains accessible while you use our platform and for seven years after account closure, in line with Australian financial record-keeping requirements. Budget data and spending analyses are retained for the same period to support any queries about historical financial guidance.
Communication records with customer support are kept for three years to maintain service quality and resolve any follow-up enquiries. Technical logs and security monitoring data are typically deleted after two years unless required for ongoing security investigations.
When you request account deletion, we remove personal identifiers immediately while maintaining anonymised data for regulatory compliance. Complete data deletion occurs automatically once all retention periods expire.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalised budgeting recommendations. These small data files help us remember your preferences and understand how you interact with our platform.
Essential cookies enable core functionality like secure login and account access. Preference cookies remember your dashboard layout, notification settings, and budget category customisations. Analytics cookies help us understand which features prove most valuable for improving family budgeting outcomes.
You can control cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may limit some platform functionality, but core budgeting features remain accessible.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. Significant changes are communicated via email and prominently displayed when you next access your account.
Minor clarifications or administrative changes take effect immediately upon posting. Material changes that affect how we collect, use, or share your information include a 30-day notice period before implementation.
We encourage you to review this policy periodically to stay informed about how we protect your privacy while delivering effective family budgeting solutions.